Legal Governance
Terms of Service & Delivery Framework
Professional terms governing software delivery, intellectual property rights, and SLA service guarantees.
1. Provision of Enterprise Software & Services
obay.app (إبدع) provides enterprise digital software products, custom architecture implementations, and AI agent mesh solutions under project-specific statements of work and engagement tiering.
All deliverables are built using industry-standard Next.js, .NET Core 9, PHP Laravel, and React Native frameworks, optimized for high throughput, sub-15ms latency, and multi-tenant security.
2. Digital Products & Non-Returnable Policy
All digital software downloads, source code repositories, API integrations, and customized architectural blueprints delivered by obay.app are non-returnable and non-refundable once access or source delivery has been granted.
Post-delivery support is provided according to your selected SLA tier (Essential, Enterprise, or Sovereign Architecture).
3. Data Governance & Regulatory Compliance
Clients maintain full data ownership over their deployed instances. obay.app designs system architectures with GDPR data minimization standards, CPRA-aligned universal opt-out compatibility, and ZATCA Phase-2 tax compliance controls.
Continued use of obay.app software and services confirms acceptance of these terms.